Permit Application Portal

In order to ensure that the transition to the Permit Portal System is efficient, we have created a Permit Portal User Guide which provides you with step-by-step instructions along with visual aids to walk you through completing various tasks using our portal system. 

This document will also be accessible by clicking the Portal Help button in the portal environment.

 Applicants who utilize the permitting portal will benefit from:

• The ability to submit their applications securely anytime, from anywhere
• A quick access to view the status of their application
• The ability to add all necessary contacts to the application. This means that homeowners, contractors, etc. will all be able to access information pertaining to their permit in an easy and timely manner.
• A quick access to permits, placards, drawings, site plans, etc.
• The ability to schedule inspections and view inspection results with the click of a button
• And many more!

One of the many benefits with the Portal System is that applicants will be able to pay for their permit online through the secure payment option. Users will be responsible for a mandatory fee of 2.5% of the amount owed.

The option to pay in office will still be offered to applicants as well. You may visit us in office during regular business hours and pay via cash, cheque or debit.